Delivery
Please note: Postage and packaging are not included in the artwork price.
Please email hello@thejoyfulartist.co.nz for a quote.
For international delivery please email hello@thejoyfulartist.co.nz for a quote. Please note that you may be liable for customs charges in your country of destination.
Each painting is lovingly and carefully packed for its journey to you, though The Joyful Artist cannot be held responsible for any loss or damage in transit.
Cancellations
Please be aware that once you confirmed that you would like to purchase an artwork or have clicked to buy the product you are committed to the sale and a refund on the purchase will not be available.
Privacy
We will not pass on or store your financial details. Payment is by secure stripe online payments. We do not capture or hold your credit card details at any point.
Refunds / Returns
Each artwork is a one-of-a-kind creation, and all sales are final. Artworks cannot be returned or refunded, so please take your time to ensure the piece feels just right for you before purchasing. I’m always happy to answer questions or provide additional photos to help you decide.
Colour Disclaimer
While every effort has been made to accurately represent the colours and tones of artworks, products, and images on this website, variations may occur due to differences in screen settings, monitor calibration, and lighting conditions. The colours you see on your device may differ slightly from the actual item.
Each artwork is unique, and subtle shifts in hue, texture, and finish are part of its natural character and artistic expression. If precise colour matching is important to you, please contact us before purchase for additional images or clarification.
If you have any further queries please do not hesitate to contact us on hello@thejoyfulartist.co.nz